This is where the warranty pays off. My wife's laptop recently experienced a hard-drive failure and I was so glad when I saw that I still had warranty time on the laptop. So I contacted customer service and told them the error message I've gotten from the diagnostics. Dell responded that they're going to send me a blank replacement laptop hard drive within 2-3 business days.
Hard Drive Failure on Wife's Laptop...
This is where the warranty pays off. My wife's laptop recently experienced a hard-drive failure and I was so glad when I saw that I still had warranty time on the laptop. So I contacted customer service and told them the error message I've gotten from the diagnostics. Dell responded that they're going to send me a blank replacement laptop hard drive within 2-3 business days.
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